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FAQs

Menstrual Cups

General

What is a Menstrual Cup?

Can anyone use a menstrual cup?

Are they messy?

Can you feel them?

Can the cup get stuck or lost inside you?

Does it smell?

Can I have sex with my menstrual cup in?

Can I swim with my cup in?

Choosing your Cup

How do I know what size I need?

How many cups do I need?

Saftety

Are Fialuna Menstrual Cups safe to use?

What is Medical Grade silicone?

Can menstrual cups cause Toxic Shock Syndrome (TSS)?

Can I use a menstrual cup with an IUD?

Using your cup

How do I use my menstrual cup?

How long can I wear my cup?

How do I know when to empty my cup?

Do I need to wear back-up with a menstrual cup?

Do I have to remove my cup when using the toilet?

How do I clean my cup between cycles?

How do I clean my cup between insertions?

Period Pants

General

What are period pants?

Do period pants really work?

Can I use period pants for bladder leaks?

Do period pants smell?

Are period pants hygienic?

Can I wear period pants if I'm prone to yeast infections?

Can period pants replace sanitary pads?

How long will my period pants last?

Using your Period Pants

How long can I wear my period pants and how much fluid will they hold?

Can I wear my period pants at night time?

Can I wear period pants daily?

Do I need to use period pants with other period products?

What do I do when I'm out and about?

Wash & Care Guidelines

How do I wash them?

I accidentally tumble dried my period pants. Are they ruined?

Why can't I use fabric softener?

Reusable Sanitary Pads

General

What are reusable sanitary pads?

How many will I need?

What size pads will I need?

How long will my pads last?

Will my pads leak?

Can I use my pads for bladder leaks?

Do they smell?

Are they hygienic?

Can I wear reusable sanitary pads if I'm prone to yeast infections?

Using your Pads

How do I use my pads when I'm out and about?

What is a wet bag?

Which way do I wear my pad?

My pads are not working. What am I doing wrong?

My pads are shifting in my underwear. What can I do to avoid this?

Wash & Care Guidelines

How do I wash them?

Can I wash them with other things?

Will my pads stain?

I accidentally tumble dried my pads! Are they ruined?

STORE

Shipping

Dispatch

Where do you ship to?

How much is shipping?

Returns

What is your returns/exchange policy?

My order arrived, but something isn’t right.

Payments

What payment methods do you accept?

Is it safe to use my credit card on your website?

Fialuna

How long have you been operating?

Where do you operate?

Where do you source your products from?

You sell cloth pads, period pants and menstrual cups. Which are better?